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If you experience an issue and require technical support or follow up on your conference call, please complete this form and click "Report Issue Now."

When you provide the conference call details, our conferencing team has the necessary information to address questions and respond to technical requests. Without these details, our support team will not have enough information to appropriately respond to your inquiry.

Your name:	*

Email:	*

Date of call:	, *

Time of call:	- *
	(please specify AM/PM and timezone)

Telephone #:	* (# you�re dialing from: ex:222-333-4444)

Conference #:	* (# you�re dialing in to: ex:222-333-4444)

Your Bridge #:	*

Your PIN #:	*

Are you using a Voiceover Internet Protocol (VoIP) phone: Yes No

If yes, does your telephone use a modem to connect to the Internet or does your company use a hosted IP PBX solution?

Please describe in detail the issue(s) you experienced on your call:

* = Required Fields

		New User Questions

		Conference Web Manager

		Recording Conference Calls

		General Service Inquiries

		Email Support

		Report an Issue

Did you know?

		Recording is not automatically enabled. The host must press (5) then (*) on his or her telephone keypad to record the conference call.

		A maximum of 25 callers have speaking rights at any given time during your conference call. Guest speaker codes are available to ensure required speakers can talk during the conference call.

		Recordings take a minimum of 90 minutes to post to your account.

		Call detail reporting is not currently offered with this service.

		If you�d like to share your recordings with others, you must make them public first. Please see our Web Manager page for more details.

		All recordings are saved for a minimum of 30 days.

		Unless the host enables �Conference Continuation� by pressing (3) then (*) on his or her telephone keypad, the conference call will end when the moderator hangs up, disconnecting all callers at that time.

		You can eliminate background noise during your conference call by pressing (1) then () on your telephone keypad to mute the entire conference, or ask participants to self mute by pressing (4) then () on their telephone keypads.

BV FreeConferencing provides a robust, free conference calling service to host conference calls anytime, anywhere. You can create a free conference call account in seconds. Our on-demand conference calling allows for a 250-person conference call capacity. BV FreeConferencing respects your privacy; the information you provide for this conference calling service will not be sold or distributed.

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