1. Go to: http://www.thebasementventures.com
2. Login, located in the top right corner of the website (image seen below):
   
   
3. Click on the Conference Controls Image (image seen below)
   

You can control the conference call in real-time from the Web-Manager. By clicking on each option within the conference controls box, you will enable or disable management controls over the conference call.


Conference call Web Manager controls include:

• End Conference- will stop the call completely
• Mute All- will silence everyone but the moderator. The command will change to...
• Unmute All- will unmute your participant group for up to 25 callers
• Start Conference Recording- will initiate call recording, the command will change to...
• End Conference Recording- will disable the call recording and complete the creation of that file
• Enable Name Announce- has participants record their name before joining the call. The command will change to...
• Disable Name Announce- will disable name announce and let participants join in anonymously
• Enable Conference Call Continuation- continues the call after the moderator leaves the conference. The command will change to...
• Disable Conference Call Continuation- will disable call continuation, conference call will end when moderator exits the call
• Lock Conference- will keep new callers from joining the conference. The command will change to...
• Unlock Conference- will unlock conference for new participants to join
• Lower All Hands- will lower all raised hands within the web-controls
• Log Out- will log off the moderator from the web manager.
• Unmute / Mute Individual Caller- the check box in the Muted column of the Web Manager will allow for individual conference call talk / listen management. Unchecked implies the caller can speak on the call; a checked box will show the caller as muted.
• Lower Hand- A conference call participant can signal to the host that they have a question at any time during the call by selecting (5) then (*). The conference host can then unmute the caller, allow them to ask their question and lower their hand.

• Muted - You can mute / unmute individuals by checking or un-checking the box
• Raised Hand- Participants can select (5) then (*) from the telephone to RAISE THEIR HAND from a muted state, letting you know that they have a question. You can then unmute them to speak to the group and ask their question.
• Name- Click ADD NAME to label a participant's phone number by name
• Number- Each participant's dial in number
• Type- Titles each participant with their role within the conference
• Status- Allows the moderator to see whether the participant is connected or not
• Join Time- Displays the time the individual participant joined the meeting
• Leave Time- Displays the time the individual participant left the meeting
• Connected- Allows the moderator to disconnect a single participant

You can mute the entire conference call by clicking on the MUTE ALL box.

You can uncheck the muted check box to unmute an individual caller.
 

Conference call participants can select (5) then (*) from the telephone to RAISE THEIR HAND. Then you will see a hand appear next to the participant’s name.

To lower a raised hand during your conference call, simply double click on the individual raised hand icon. The hand icon will disappear.

Yes. Click on the Edit Name field and you can assign a label to the dial in number of that participant.

You can dial out to a participant using our web manager.

NOTE: To dial out, the participant called must be at a direct line & within the United States. Only 1 person is allowed to be dialed out for every 5 dial in callers connected to the conference call.

To change the Time Zone, click on the drop down menu and select the time zone you prefer. (By default, the Time Zone is set to PST (Pacific Time))

Our custom web-controls allow the conference call host to mute the conference and allow participants to “raise their hand” with a (5) (*) from the telephone keypad. A raise hand will display next to the caller and enable the host to uncheck the mute box allowing them to speak.

If the question has already been asked and answered, a participant can “lower their hand” by selecting (5) (*) from the telephone again and a host can mute their participant once the question has been asked by checking the mute box again.